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Please Note: Most of your queries are already answered here on this page! This is a support page that will assist you in quickly getting access to help and instructions on your exact problem so that you do not have to wait for our reply. In the rare case, that your issue or query isn't listed here on this page, we shall get in touch with you shortly.

We are excited to help you with your questions and concerns. All customer support emails are answered within 24 hours during business hours (9AM - 5PM IST) on working days from Monday - Friday. We are closed on weekends and holidays, however we do our best to take care of each request as quickly as possible.

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FREQUENTLY ASKED QUESTIONS:

MINIMUM COMPUTER SYSTEM REQUIREMENTS:  


HOW QUICKLY CAN I GET ACCESS TO THE LIGHTROOM PRESETS?  

Once you purchase the product, you will get instant access to the digital file, that includes all the presets and the installation instructions. 

HOW MANY TIMES CAN I DOWNLOAD THE LIGHTROOM PRESETS?

You can download the lightroom presets a maximum of 3 times or before a week from the time of your purchase, whichever is earlier. If you want the preset on your home computer and your laptop, you can install it on both after you download it.

ARE ALL THE DOWNLOADS INSTANT? DO I RECEIVE ANYTHING IN THE MAIL?

YES, all of our downloads are instant! As soon as you purchase the products they will be sent to your email address. You can download them and start using them right away! There is no wait on any of our products. They will not come in the mail.

WILL THE LIGHTROOM PRESETS WORK ON A PC OR A MAC OR BOTH?  

Our Lightroom Presets will work both on a MAC & a PC. Any computer that can run Adobe Lightroom 4, 5, 6 OR Lightroom Classic CC should be fine for using our Lightroom Presets.

DO I NEED TO HAVE ADOBE LIGHTROOM TO USE THE LIGHTROOM PRESETS & WHICH VERSIONS?  

YES! You will need Adobe Lightroom. Our presets are compatible with Adobe Lightroom versions 4, 5, 6 & Lightroom Classic CC

WILL THE LIGHTROOM PRESETS WORK IN ADOBE LIGHTROOM 1, 2 OR 3?

NO. The Presets are only designed to work in Lightroom 4, 5, 6 & Classic CC. If you are using an earlier version of Lightroom, these presets will NOT work properly.

DO I GET ANY PHYSICAL DVD / COPY OF THE PRODUCT?

NO. We do not ship any Physical DVD / copies as it takes time for the product to ship and there is also a possibility of the parcel getting damaged in transit. Also DVD Disk Drives these days are getting obsolete. Most of the new computers do not even have a Disk Drive these days. Due to the above reasons, all our products are digital in nature and you get instant access to the digital files so that you can start using our products right away!

PRESET INSTALLATION HELP:  


HOW DO I INSTALL LIGHTROOM PRESETS & BRUSHES?

To get a complete detailed step-by-step video walkthrough of how to install Lightroom Presets, click here.

To get a complete detailed step-by-step video walkthrough of how to install Lightroom Brushes, click here.

To get a complete detailed step-by-step video walkthrough of how to install Metadata Presets, click here.

To get a complete detailed step-by-step video walkthrough of how to install Import Presets, click here.

To get a complete detailed step-by-step video walkthrough of how to install Filter Presets, click here.

To get a complete detailed step-by-step video walkthrough of how to install Watermark Presets, click here.

To get a complete detailed step-by-step video walkthrough of how to install Export Presets, click here.

To get a complete detailed step-by-step video walkthrough of how to install Smart Collection Presets, click here.

HOW TO USE OUR LIGHTROOM PRESETS:  


HOW DO I USE THE PRESETS AFTER INSTALLING THEM?  

After you have installed the presets and the collection folder shows in the Presets panel in the Develop module, click the BLACK TRIANGLE beside the collection name. The set will open up and the individual presets will show. Click on a preset name to have the effect applied to the image.

DO THE LIGHTROOM PRESETS WORK ON BOTH RAW & JPEG IMAGES?

YES, absolutely. All of our presets work on both RAW and JPEG images!

CAN PRESETS BE LAYERED LIKE PHOTOSHOP ACTIONS?  

Yes! Almost all of our presets can be layered & stacked one on top of the other to create any kind you desire!  

HOW DO I APPLY PRESETS TO MULTIPLE IMAGES AT ONCE?  

Edits made with presets or by hand can be applied to multiple images at once by using the “sync” option.

ARE THE PRESETS EASY TO USE?

YES! Just one click and you have the preset added over your image!

CAN I ADJUST THE LIGHTROOM PRESETS?

Yes! All our presets are completely customizable, you can use the sliders in lightroom on the right to change the effects to suit your need, if required.

DO I NEED TO BACK-UP PRESETS AND BRUSHES?  

Backing-up your presets is extremely important and often overlooked. Hard drive crashes happen to the best of us and it is wise to back up all your images and important files, including presets. Create a back-up copy of your presets and upload them on a cloud service such as Dropbox / Google Drive / iCloud etc for securely backing up your files!  

HOW CAN I TRANSFER PRESETS TO ANOTHER COMPUTER?  

Sometimes we upgrade computers and need to move presets from one computer to another. Hence we always recommend you save the downloaded zip files of our products on the cloud. Create a back-up copy of your presets and place them away for safe keeping. (We would recommend a cloud service such as Dropbox / Google Drive / iCloud etc for securely backing up your files!)  

WHAT IF I LOSE MY LIGHTROOM PRESETS?

We request all our customers to back up all the presets they purchase. But in an unfortunate event that you do forget to back up the lightroom presets & end up losing them, you can send us an e-mail here along with your Payment & Transaction ID details. Upon Verification & Confirmation, we will immediately send you a download link to your purchased product. :)

POLICIES AND TERMS OF USAGE:  


WHAT IS YOUR USAGE POLICY?

Due to the downloadable nature of this product, there are no refunds. All sales are final. License is good for (1) photographer/studio only. Items included in our products include digital downloads, PDF guides, links to online videos etc. Basic knowledge of Lightroom is required. If you are unsure with regards to the compatibility of the lightroom presets, then the simple answer to that is: All our Lightroom Presets are fully compatible with Adobe Lightroom 4, 5, 6 & Classic CC. If your computer can run Lightroom 4 or above, you can certainly use our presets. If you still have any queries before purchasing, feel free to e-mail us here. We will be happy to answer your query as soon as possible. Make sure your computer can run on Adobe Lightroom 4 & above & you will be all set to use any of our presets.

WHAT ARE THE TERMS OF USE?  

You may only use these products for personal or professional use. This license extends to the single, individual purchaser. This license does not extend to companies or partnerships and may not be resold, loaned, and/or gifted to another individual and/or party. You may not share, loan or redistribute/sell or copy any of these files in any way. All presets by Lightroom Preset Shoppe are copyright protected.

WHAT IS THE MEANING OF LIFE?

Unfortunately we do not have the answer for that, BUT with Lightroom Preset Shoppe Presets, you will save a TON of your valuable time to be able to find that answer for yourself! Talk about coolness 😉

I DON'T LIKE CONTACT FORMS. IS THERE ANOTHER WAY TO CONTACT YOU?

YES, absolutely! For questions, comments, support, etc., please write to us at support@lightroompresetshoppe.com Alternatively, you can also connect with us on Facebook, Twitter, Pinterest, Instagram, Youtube, Google+ & LinkedIn.

Here Is How To Install Lightroom Presets:

Do You Prefer Written Installation Instructions? Click The Link Below To Download A PDF File With Step-By-Step Instructions:

Here Is How To Install Lightroom Brushes:

Do You Prefer Written Installation Instructions? Click The Link Below To Download A PDF File With Step-By-Step Instructions:

Here Is How To Install Metadata Presets:

Do You Prefer Written Installation Instructions? Click The Link Below To Download A PDF File With Step-By-Step Instructions:

Here Is How To Install Import Presets:

Do You Prefer Written Installation Instructions? Click The Link Below To Download A PDF File With Step-By-Step Instructions:

Here Is How To Install Filter Presets:

Do You Prefer Written Installation Instructions? Click The Link Below To Download A PDF File With Step-By-Step Instructions:

Here Is How To Install Watermark Presets:

Do You Prefer Written Installation Instructions? Click The Link Below To Download A PDF File With Step-By-Step Instructions:

Here Is How To Install Export Presets:

Do You Prefer Written Installation Instructions? Click The Link Below To Download A PDF File With Step-By-Step Instructions:

Here Is How To Install Smart Collection Presets:

STEP 1: 

For installing "Smart Collection Templates" the procedure is a little different. You need to manually create Smart Collection Templates for every Lightroom Catalog. 

Lets make this easy for you. Please ensure you have installed all the above presets first. Once you restart Lightroom after installing the above presets, make sure you are in the Develop Module. 

Scroll down to the bottom of the left hand panel where you will find - Smart Collections. Right Click on Smart Collections and choose - Create Smart Collection as shown in the screenshot... 

Now click on the orange button below follow the screenshots provided in the link for a step-by-step procedure...

STEP 2: 

DO YOU STILL NEED HELP?

Are you sure you went through the FAQ's Section completely and still couldn't find the answer to your question? Most of our customer queries are listed in our FAQ Section.

If you still need help, click here to contact us in case you haven't done that before. If you happened to fill our contact form on the page before and still didn't find the answer to your query or issue, be assured that we will be contacting you soon via email to address your exact issue.

Please Note: All customer support emails are answered within 24 hours during business hours (9AM - 5PM IST) on working days from Monday - Friday. We are closed on weekends and holidays, however we do our best to take care of each request as quickly as possible.